CAL cancels flights due to weather; change fees waived for passengers

Caribbean Airlines (CAL) has advised that due to adverse weather, the following flight for October 20 has been cancelled.

BW 456 travelling from Barbados to Port of Spain.

Flights were also cancelled on October 19 due to adverse weather. Those flights were:

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BW 415 travelling from Port of Spain to Barbados

BW 438 travelling from Port of Spain to Grenada

BW 439 travelling from Grenada to Port of Spain.

 

CAL has indicated that in an effort to minimise inconvenience to those customers holding confirmed tickets for travel during the period October 19-21, 2018, CAL is allowing persons whose travel plans are impacted by the adverse weather to rebook without change fees, subject to the following conditions:

1. Waiver of all fees for tickets rebooked in the same cabin, for travel up to October 23, 2018.

2. It is mandatory that customers contact Caribbean Airlines BEFORE the scheduled date of travel.

3. Full refund of fare paid, for travel up to October 23, 2018. The refund must be requested by October 23, 2018.

4. ALL changes MUST be made through Caribbean Airlines Call Centres or at Caribbean Airlines Ticket Offices

5. Caribbean Airlines WILL NOT be responsible for arrangements or transportation to/from an alternate airport or hotel/overnight expenses incurred by affected passengers.

These waivers include travel to OR from the following Airports ONLY:

– Grantley Adams International Airport, Barbados

– Maurice Bishop International Airport Grenada

Passengers on these services are being re-accommodated on other services.

Caribbean Airlines thanks its valued customers for their patience and understanding as the airline deals with high volumes of calls.

Customers are advised to visit www.caribbean-airlines.com and check their FLIGHT STATUS before going to the airport or call the Caribbean Airlines Call Centres for further details:

USA, Canada & St. Maarten + 1 800 920 4225

Caribbean & Guyana + 1 800 744 2225

Trinidad & Tobago and Suriname + 1 868 625 7200

Caracas + 58 212 335 7405

Jamaica (International calls) + 1 800 523 5585

Jamaica (Local calls) + 1 888 359 2475

All other locations + 1 800 523 5585

 

 

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Source: Looptt http://www.looptt.com/content/cal-cancels-flights-due-weather-change-fees-waived-passengers

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