In a statement, the airline revealed that passengers booked and ticketed to travel between Monday 13th March and Thursday 16th March will be permitted to make changes to their reservations without penalty, subject to the following conditions:
Passengers must already be in possession of a ticket with confirmed reservations issued on or before Saturday 11th March 2017.
Booked to travel to/from New York during the period Monday 13th March – Thursday 16th March 2017.
Changes may be made up to 15th March 2017. The original class is not required, but must be in the relevant cabin; PNRs must be properly documented.
Caribbean Airlines will only give full refunds in the flight cancels, however, if they do not wish to travel customers will be refunded with the USD 50 Administration fee.
Caribbean Airlines will not be responsible for arrangements to/from an alternate airport or for any hotel/overnight expenses incurred
Passengers with totally unused tickets who elect not to travel during the specified period may have their tickets placed on hold for future travel on Caribbean Airlines up to one year from the original date of issue. Any difference, including change penalty between the original ticket and the new ticket, must be collected.
A list of the flights which have been affected is listed below.